"Fine except that I didn't know arrival time of plane or time I will be picked up, given passport control chaos etc etc. This might be made clearer. Hope taxi will wait if late. Please reassure me by email. Thanks."
"The driver was running ten minutes late but the office called me in advance to let me know and kept me up to date with his arrival time which was very efficient, so as I had booked with more than enough time, it did not impact my journey. This is the first time I have used TaxiCode and I was very impressed. I will use them again."